Privacy Policy

Last Updated: 12/15/2024

Luggage Lounge ("we", "us", or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website luggageloungemiami.com (the "Site") or use our services. By using our Site, you consent to the practices described in this policy.

1. Information We Collect
We collect both personal and non-personal information to improve your experience with our Site. This includes:
Personal Information:
   •    Name
   •    Email address
   •    Phone number
   •    Any other information you voluntarily provide through form submissions or other interactions with the Site.

Non-Personal Information:
   •    IP address
   •    Browser type
   •    Device type
   •    Referring URL
   •    Pages visited on our Site
   •    Time and date of visit
   •    Cookies and usage data

2. How We Collect Information

We collect information through the following methods:

   •    Directly from you: When you fill out forms on our website, contact us, or make a purchase, you provide us with personal information such as your name, email address, and phone number.
   •    Automatically: Through the use of cookies, log files, and other tracking technologies when you interact with our Site.

 

3. How We Use Your Information

We use the information we collect for the following purposes:

   •    To respond to your inquiries: We use your contact information to respond to your form submissions and customer service requests.
   •    To process transactions: We use Square to process payments and do not store your financial details. Square handles payment information securely.
   •    To improve the Site: We may use your data to better understand how visitors use our Site and to make improvements.
   •    To send marketing communications: If you opt-in, we may send you newsletters, promotions, or updates about our services.
   •    For legal and security purposes: To comply with applicable laws or to protect our legal rights and interests.

 

4. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

   •    With service providers: We may share your information with trusted third-party service providers, such as Wix (for website hosting) and Square (for payment processing). These providers are bound by contractual obligations to protect your information.
   •    For legal reasons: If required by law, we may disclose your information to comply with legal processes or requests from government authorities.
   •    In case of business transfer: If our business is sold or merged, your information may be transferred as part of that transaction.

 

5. Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your user experience on our Site. Cookies help us understand how you interact with the Site, allowing us to improve its functionality. You can adjust your browser settings to disable cookies, but doing so may affect your ability to use certain features of the Site.

 

6. Data Security

We implement reasonable technical and organizational measures to protect the personal information we collect from unauthorized access, use, or disclosure. However, no data transmission over the internet is completely secure, and we cannot guarantee the absolute security of your information.

 

7. Your Rights and Choices

Under U.S. law, you have the following rights regarding your personal information:
   •    Access: You can request access to the personal information we have about you.
   •    Correction: You can request that we update or correct any inaccurate or incomplete information.
   •    Deletion: You can request that we delete your personal information, subject to certain exceptions (such as compliance with legal obligations).
   •    Opt-out of marketing: You can unsubscribe from marketing communications at any time by following the unsubscribe instructions in our emails.
To exercise these rights, please contact us at [Contact Information].

 

8. Third-Party Links

Our website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices of those sites, and we encourage you to review the privacy policies of any third-party sites you visit.

 

9. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If you believe we have inadvertently collected such information, please contact us so that we can delete it.

 

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. When we update the policy, we will post the revised version on this page and update the "Last Updated" date at the top of the policy.

 

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us at:

 

Luggage Lounge
info@luggageloungemiami.com
(866) 283-5588
835 Washington Ave
Miami Beach, Fl 33139